Terms & Conditions

Terms & Conditions
Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way. You agree not to adapt, alter or create a derivative work from any of the Content on this Website or to use it for any purpose other than for your personal or commercial use.
In no event will bonbonniera.co.uk be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.
bonbonniera.co.uk reserve the right, at its discretion, to make changes to any parts of the Website or these Terms. When these Terms are amended,bonbonniera.co.uk will publish details of the amendments on the Website.
Your continued use of the Website is taken as your agreement to be bound by these Terms as amended.
bonbonniera.co.uk we strive to sell quality home products from established manufacturers directly to you, the consumer. All our Products carry the respective manufacturer?s guarantee for material quality and of use of the product.

We aim to deliver all UK standard delivery orders within 7-10 days.
bonbonniera.co.uk will provide you with an estimated shipping date at the time of order placement, based on information from vendors and major shipping lines, trucking carriers, and other delivery agents.
You will receive an invoice once you have chosen and confirmed your order!!
Returning Your Goods Please ensure that you return the item(s) to us in its original condition and packaging within 14 days of receipt.If you have any queries regarding returns or your order has been received incorrectly, damaged or faulty please contact us first before returning your goods, quoting your order or invoice number to, Contact us

Refund Policy
Please review these policies carefully as they are the terms of sale that govern your purchases at bonbonniera.co.uk. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in bonbonniera.co.uk product warranties.
Your placement of an order at bonbonniera.co.uk constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order. If the item is returnable and you send it back to us unopened in the original box, will offer you a refund based on your original method of payment.
In the unlikely event that your item gets delayed or goes missing in the post, refunds or replacements will only be issued once the package is officially classed as 'lost' by Royal Mail. For Standard Delivery this applies if the item remains undelivered 15 working days after posting.
How long does it take to receive my refund?
Refunds are requested after we receive and process your return. If you are due a refund for non-returnable items, a refund will be issued when you contact us about your product issue.
For items directed to our bonbonniera.co.uk shop, You should expect to receive your refund. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.
How will your refund be issued?
If you paid by......Your refund will go to.........after your return is processed
PayPal...................PayPal.........................1-2 business days
Credit Card............Credit Card...................10-15 business days